Last updated September 29, 2026
These Terms of Service ("Terms") are an agreement between you and Sole Retriever LLC ("Sole Retriever," "we," "us," or "our"). They cover your use of soleretriever.com, the Sole Retriever mobile apps, our newsletters, the Sole Retriever Raffle Bot, and any other product or service that links to these Terms (together, the "Services").
By using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
Sole Retriever publishes information about sneaker and apparel releases, including release dates, retail and resale prices, raffle listings, restock alerts, news, and guides. We are an information service. We do not sell the products we cover, and we do not run the retailer raffles or draws we list, unless we clearly say otherwise.
We work hard to keep our information accurate, but release dates, prices, stock levels, and raffle details change quickly and often come from third parties. We cannot guarantee that any information on the Services is complete, current, or correct. Always confirm details with the retailer before you rely on them.
You must be at least 13 years old to use the Services. If you are under 18, or under the age of majority where you live, you may only use the Services with the permission of a parent or legal guardian who agrees to these Terms.
Some features require an account. You agree to give accurate information when you sign up, keep your login details secure, and tell us promptly at support@soleretriever.com if you think someone else has accessed your account. You are responsible for activity on your account.
Some features of the Sole Retriever app are available through a paid subscription. Subscriptions are purchased and billed through the Apple App Store or Google Play (each an "App Store"), and the App Store's terms apply to your purchase.
Paid features can change over time. We may add, change, or remove features included in a subscription.
The Services link to third-party retailers, raffles, marketplaces, and other websites. We do not control those sites and are not responsible for their content, products, prices, shipping, returns, customer service, or privacy practices. Any purchase you make, or raffle you enter, is between you and that third party, under their terms.
We do not decide who wins retailer raffles or draws, and we cannot guarantee that you will be able to buy any product. Entering a raffle through a link on Sole Retriever does not improve your chances.
Many links on the Services are affiliate links. If you buy something after clicking one, we may earn a commission at no extra cost to you. Affiliate relationships do not change the release information we publish.
From time to time we run our own giveaways, sweepstakes, or promotions. Each one has its own official rules, which we will make available when it runs. If a promotion's official rules conflict with these Terms, the official rules control for that promotion.
If you turn on alerts, we may send you push notifications, emails, or other messages about releases, restocks, raffles, and your account. Alerts are sent on a best-effort basis. They can be delayed or missed, and we are not responsible for any product or opportunity you miss as a result. You can change your notification settings or unsubscribe at any time.
Some features let you submit content, such as profile details, poll votes, raffle wins, or messages to us ("Your Content"). You keep ownership of Your Content. You give us a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce, modify, and distribute Your Content to operate, improve, and promote the Services.
You are responsible for Your Content and confirm that you have the rights to share it. We may remove any content for any reason. If you send us feedback or suggestions, we may use them without any obligation to you.
You agree not to:
If you add the Sole Retriever Raffle Bot to a Discord server, Slack workspace, or other platform, you confirm that you are authorized to do so. Your use of those platforms is also governed by their terms. We may change, limit, or discontinue the bot at any time.
The Services, including our text, photos, graphics, logos, data compilations, and software, are owned by Sole Retriever or our licensors and are protected by intellectual property laws. We give you a limited, personal, non-transferable, revocable license to use the Services for your own non-commercial use. You may share links to our pages. Do not otherwise copy, republish, or distribute our content without our written permission.
Brand names, product names, and logos of third parties belong to their owners. Their appearance on the Services does not mean they endorse us.
If you believe content on the Services infringes your copyright, email support@soleretriever.com with a description of the work, where it appears on the Services, your contact details, and a statement that you have a good-faith belief the use is not authorized. We will review the request and remove content where appropriate.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY INFORMATION ON THEM IS ACCURATE. Nothing on the Services is financial or investment advice, including resale price information.
TO THE FULLEST EXTENT PERMITTED BY LAW, SOLE RETRIEVER AND ITS OWNERS, EMPLOYEES, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR OPPORTUNITIES (INCLUDING MISSED RELEASES OR RAFFLES), ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) US $100.
Some jurisdictions do not allow certain of these limitations, so some may not apply to you.
You agree to defend and indemnify Sole Retriever against any claims, losses, and expenses (including reasonable legal fees) arising from your misuse of the Services, Your Content, or your breach of these Terms.
You can stop using the Services and delete your account at any time. We may suspend or end your access if you break these Terms, if required by law, or if we stop offering the Services. Sections that by their nature should survive termination, including sections 7 and 10 through 17, will survive.
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules. Any dispute relating to these Terms or the Services will be brought only in the state or federal courts located in Nassau County, New York, and you and we consent to their jurisdiction. Before filing a claim, you agree to contact us first and try to resolve the dispute informally.
We may update these Terms from time to time. When we do, we will change the "Last updated" date above, and for material changes we may give additional notice. Your continued use of the Services after changes take effect means you accept the updated Terms.
These Terms, together with our Privacy Policy and any promotion-specific rules, are the entire agreement between you and us about the Services. If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce any part is not a waiver. You may not transfer these Terms. We may transfer them in connection with a merger, acquisition, or sale of assets.
Questions about these Terms? Email support@soleretriever.com or write to:
Sole Retriever LLC